FAQs

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1. About Medical Tourism in India

Why should I choose India for medical treatment?

India is a leading medical tourism destination, offering world-class healthcare at affordable prices. The country is home to internationally accredited hospitals, highly experienced doctors, advanced medical technology, and no waiting time.

We ensure a smooth, safe, and stress-free medical journey by partnering with top hospitals and experienced doctors. From visa assistance to post-treatment care, we handle everything—travel, accommodation, and local support—so you can focus on recovery. With 24/7 assistance and complete transparency, we make medical travel hassle-free.

Absolutely not. We partner only with hospitals that are accredited by Joint Commission International (JCI) and National Accreditation Board for Hospitals & Healthcare Providers (NABH), ensuring the highest standards of patient care.

We recommend hospitals and doctors based on your medical needs, budget, and preferences. You’ll receive detailed profiles, including hospital accreditations, doctor qualifications, experience, specialties, and patient reviews and testimonials. We also assist with virtual consultations, ensuring you make an informed decision for the best possible care.

2. Planning Your Medical Trip

How do I start the process of medical travel to India?

To begin, contact us with your medical history and reports. Our team will review your case and discuss it with experienced doctors to provide a customized treatment plan. We also assist with visa processing, travel arrangements, accommodation, and other logistics, ensuring a seamless experience from your initial inquiry to your safe return home.

Yes, you can travel alone, and our team will assist you at every step to ensure a safe and comfortable experience. However, for major surgeries or treatments that require extended recovery, we strongly recommend having a companion for additional support. If you are traveling alone and need assistance, we can arrange dedicated medical attendants or nursing staff to provide the necessary care during your stay.

The hospital stay depends on your procedure—minor treatments may require 1–3 days, while major surgeries can take 5–10 days or more. After discharge, patients typically stay in India for 7–14 days for recovery and follow-ups. Your exact duration will be determined based on your treatment plan and your doctor’s advice.

Yes, you will need a Medical Visa (Visa) to undergo treatment in India. We provide assistance with visa invitation letters, we can also apply assist you in applying visa. 

Yes, if you are traveling with someone for medical reasons, they will need a medical attendant visa. We assist in the visa application process for both patients and their companions.

 If your treatment extends beyond your visa validity, we will guide you through the visa extension process as per government regulations.

We can connect you with multiple hospitals for second opinions, so you can compare treatment plans, costs, and facilities before making a decision.

Yes, we provide a range of accommodation options, including hotels, serviced apartments, and guest houses, tailored to your budget and preferences. You are also free to arrange your own stay independently if you prefer.

3. Costs and Payments

Do I have to pay MedExp Consultant?

We do not charge any consultation fees. Our services, including hospital recommendations and assistance with travel arrangements, are free for patients.

The initial estimate is based on your reports, but the final cost is confirmed after an in-person consultation and necessary medical tests in India. Any additional procedures or complications may affect the final cost.

The hospital’s price typically includes:
Surgery/procedure costs
Doctor’s fees
Hospital stay (for a specified duration)
Pre-operative consultations and investigations
A detailed treatment plan with a financial estimate, including inclusions and exclusions, will be provided once we review your medical reports.

No, treatment costs are set by hospitals and doctors. However, we ensure transparency and help you get the best possible rates.

Payments are made directly to the hospital, which accepts:
  • Credit/Debit cards
  • Bank transfers
  • International payment gateways
Before traveling, ensure your card is enabled for international transactions and check with your bank for any required authorizations.

Some hospitals accept international insurance, but it depends on their policies and agreements with insurance providers. We recommend checking with your insurance provider and the hospital in advance.

We recommend carrying cash for daily expenses, transportation, and personal needs, while medical payments can be made via bank transfers or cards. We also provide currency exchange services for your convenience.

Refund policies vary by hospital. We will assist you in understanding the hospital’s cancellation and refund policies before making payments.

4. During Your Medical Trip

After reaching my treatment destination, how do I go about my medical trip?

From the moment you arrive, our team will be there to assist you at every step, including:

  • Airport pickup
  • Hospital registration
  • Pre-surgery tests and consultations
  • Post-operative care arrangements

We provide continuous support throughout your medical journey, ensuring a smooth and hassle-free experience.

Most hospitals have English-speaking staff. Additionally, we can arrange language interpreters for Arabic, French, Spanish, and other languages as needed.

Yes, we can arrange city tours, spa treatments, and massage services as per your preferences. These services are available at an additional cost, and we ensure you receive the best options for a relaxing and enjoyable experience.

Yes, if required, we can assist in extending your accommodation and making necessary arrangements for your extended stay.

We ensure continued support through online follow-up consultations with your doctor. You will also receive a post-treatment care plan to follow at home.
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